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Billing Terms & Conditions

 

Effective Date: 22/November/2025

1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between AMB Stores LLC (Store name: The Massage Chair Specialists) ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.

We do not charge any hidden fees. All charges will be clearly shown at checkout.

We comply with all applicable federal and state consumer protection laws. Shipping, returns, and refund policies are disclosed clearly at checkout and in this policy.

2. Payment Terms

2.1 Pricing

  • Prices: All prices for products and services are listed in $USD and are subject to change without prior notice.

  • Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified.

2.2 Payment Methods

  • We accept the following payment methods:

Credit / Debit Cards

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diner’s Club

Accelerated Checkout Options

  • Shop Pay (buy now pay later)

Digital Wallets

  • Apple Pay

  • Google Pay

Third-Party Payment Providers

  • PayPal

HSA / FSA Cards

  • Accepted for eligible medical-related products after approval. (Processed like standard card payments through Shopify Payments). Approval may be required prior to checkout; customers should contact support for verification.

2.3 Payment Processing

  • We use the following payment processors to handle customer payments securely:

    • Shopify Payments (primary processor)

    • PayPal (third-party processor)

    Your chosen card/account will be charged at the time you place your order. We use secure payment processing services to ensure that your information is safe and secure.

Payments Processed via Shopify Payments

The following payment methods are processed directly through the Shopify Payments gateway:

Credit / Debit Cards

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diner’s Club

Accelerated Checkout Options

  • Shop Pay (buy now pay later)

Digital Wallets

  • Apple Pay

  • Google Pay

HSA / FSA Cards

  • Accepted for eligible medical-related products upon verification.

  • May require pre-approval before checkout.

  • Processed as standard card payments via Shopify Payments.

  • Customers are responsible for confirming product eligibility

2.4 Geographic Scope (Payments & Billing)

Business Area: We operate and accept payments only for customers located within the Contiguous United States (the 48 adjoining U.S. states).

  • Not Served: We do not currently accept payments from or ship to Alaska, Hawaii, U.S. territories, or international addresses.

  • Address Verification: Orders with a billing or shipping address outside the Contiguous U.S. will be cancelled and refunded, unless otherwise explicitly approved by us in writing prior to purchase.

  • Policy Consistency: This geographic limitation aligns with our Shipping and Return & Refund policies. Please review those pages for further details.

Payments Processed via Third-Party Providers

  • The following methods are supported on our store but are not processed through Shopify Payments. These require separate customer accounts and are handled by the respective providers:

Third-Party Payment Providers

  • PayPal

PayPal Payments

  • We offer PayPal as a secure payment option for all orders. Shopify automatically creates a PayPal Express Checkout account for our store, which can be set up quickly and easily.
  • Fees: Shopify does not charge additional third-party transaction fees for orders processed through PayPal Express. Standard PayPal processing fees apply.
  • Functionality: PayPal allows customers to pay using a variety of methods, including bank accounts, credit cards, and PayPal balances, providing a convenient and secure checkout experience.

2.5 Payment Due Date

  • One-Time Purchases: Payment is due within 10 business days of invoice date.

  • Subscription Services: Payment is typically due on the first day of each month.

3. Invoicing

  • Invoice Issuance: Invoices will be issued to you as required by our team. Please check the invoice carefully and ensure the billing information is correct. If the information is not correct, do not hesitate to contact us.

  • Delivery Method: Invoices will be sent electronically via Email to the contact information provided by the Customer. If you wish to receive the invoice via mail, please let us know and we will arrange this. 

  • Customer Responsibility: It is your responsibility to ensure that all billing information is accurate and up-to-date.

  • The invoice will be valid for 30 days.

4. Late Payments

4.1 Interest on Late Payments

  • Late Fee: If payment is not received by the due date, a late payment interest of 1.5% per month or the maximum allowed by law will be charged on the outstanding balance.

4.2 Suspension of Services

  • Service Suspension: We reserve the right to suspend or terminate services if payment is not received within 10 days after the due date.

  • Reinstatement: Services will be reinstated upon full payment of outstanding amounts, including any late fees.

5. Disputed Charges

  • Notification Period: If you dispute any charges on your invoice, you must notify us in writing within 10 days of the invoice date.

  • Contact Information: Disputes should be sent to info@themassagechairspecialists.com and include the invoice number and details of the dispute.

  • Resolution: We will investigate and resolve billing disputes promptly.

6. Refunds and Credits

  • Policy Reference: Refunds or credits are provided in accordance with our Refund Policy: https://themassagechairspecialists.com/pages/refund-return-policy

  • Processing Time: Any approved refunds will be processed to the original payment method within 10 business days. Please note that banks may take additional time for credit to appear in accounts.

  • Processing time may vary by provider:

    • Credit/Debit Cards: typically 5–10 business days

    • PayPal: often instant but may vary

    • Shop Pay Installments: handled by the installment provider

7. Taxes

  • Customer Responsibility: You are responsible for all applicable taxes, including but not limited to sales tax, value-added tax (VAT), goods and services tax (GST), and any other similar charges.

  • Tax Exemption: If you are tax-exempt, you must provide a valid tax exemption certificate at the time of purchase.

8. Billing Errors

  • Corrections: If we discover a billing error, we will correct it promptly.

  • Overcharges: If you have been overcharged. Please contact our team and we will refund or credit the overcharged amount asap.

  • Undercharges: If you have been undercharged, we will invoice you for the outstanding amount.

9. Recurring Payments

9.1 Automatic Renewal

  • Renewal Terms: Subscriptions will automatically renew at the end of each billing cycle unless cancelled in accordance with our Cancellation Policy, see section 6.5 of our Return and Refund policy: https://themassagechairspecialists.com/pages/refund-return-policy

  • Notification: We may send a reminder email prior to the renewal date.

  • Recurring payments are charged to the same payment method used during initial purchase unless updated by the customer.

9.2 Cancellation

  • How to Cancel: You may cancel your subscription by providing written notice to us at least 30 days before the end of the current billing cycle. At this present time the only “Buy now pay later” option we provide is “Shop Pay”.

  • Effect of Cancellation: Upon cancellation, you will retain access to the services until the end of the current billing period.

10. Payment Security

  • Data Protection: All payment information is handled securely in compliance with industry standards.

  • Payment Processors: Shopify Payments, Paypal

  • SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology.

11. Changes to Billing Terms

  • Modification Rights: We reserve the right to modify these Billing Terms and Conditions at any time.

  • Notification of Changes: Changes will become effective upon posting the updated Terms on our website at https://themassagechairspecialists.com/

  • Acceptance of Changes: Continued use of our services after any such changes constitutes acceptance of the new Terms.

12. Limitation of Liability

  • No Liability for Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms.

  • Maximum Liability: Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the services in the six months preceding the event giving rise to the liability.

13. Governing Law

  • Jurisdiction: These Terms are governed by the laws of Delaware, USA, without regard to its conflict of law principles.

  • Venue: Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Delaware, USA.

14. Fraud Prevention

To protect our customers and maintain a secure shopping environment:

  • Verification: We may perform verification checks and request additional information before accepting an order. Checks such as ID verification/billing address verification which may include cancellation or delay of the order pending verification.

  • Suspicious Activity: Orders suspected of fraud or unauthorized activity will be investigated, and appropriate action will be taken, which may include cancellation of the order.

15. Order Acceptance and Limitations

  • We reserve the right to refuse/decline any order you may place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. Such restrictions may include orders placed by or under the same customer account, the same credit/debit card, and/or orders that use the same billing and/or shipping address. 
  • Orders with billing or shipping addresses outside the Contiguous U.S. will be cancelled unless explicitly approved in writing prior to purchase. If your order is changed or canceled, we may attempt to notify you via email.

15.1 No International Billing

  • Orders placed using international payment methods or non-U.S. billing addresses will be automatically cancelled.

16. Contact Information

For any questions or concerns regarding billing, please contact us

    • Company Name: AMB Stores LLC (Store name: The Massage Chair Specialists)

17. Entire Agreement

These Billing Terms and Conditions, along with our Terms of Service: https://themassagechairspecialists.com/pages/terms-of-service and Privacy Policy: https://themassagechairspecialists.com/pages/privacy-policy, constitute the entire agreement between you and AMB Stores LLC (Store name: The Massage Chair Specialists) regarding billing matters and supersede all prior agreements.

Acknowledgment

By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions. Billing disputes do not waive the Company’s rights under these Terms

BY USING THE WEBSITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, PLEASE DO NOT USE THE WEBSITE